FAQs

✂️ What do you sell?

We offer digital SVG files and design bundles specially created for Cricut and other cutting machines.

These are instant download products — no physical items will be shipped.


📥 How do I download my files?

Once your purchase is complete, your files will be available instantly.

You will:

  • Receive a download link on the order confirmation page
  • Receive an email with your download access

Simply download the files and upload them to start crafting.


⚙️ What file formats are included?

Our bundles include multiple formats for flexibility, such as:

  • SVG (for Cricut & cutting machines)
  • PNG (high-resolution, transparent background)
  • DXF (for Silhouette users)

Please check each product listing for exact file details.


✂️ Are your designs compatible with Cricut?

Yes! All of our designs are Cricut-ready SVG files and have been tested to work smoothly in Cricut Design Space.

They are also compatible with other cutting machines that support SVG files.


🎨 Are the designs easy to use for beginners?

Absolutely! Our designs are created with:

  • Clean lines for smooth cutting
  • Well-organized layers
  • Easy-to-follow structure

Whether you're new to Cricut or an experienced crafter, you’ll find them simple and enjoyable to use.


Can I cancel my order?

Because our products are digital downloads delivered instantly, orders cannot be canceled once the download is complete.


💳 Can I get a refund?

Due to the nature of digital products, we generally do not offer refunds after files have been downloaded.

However, refunds may be considered in certain situations, such as:

  • Duplicate purchases
  • File issues or corruption
  • Missing or incorrect files

If you have any concerns, please contact us — we’re here to help 💛


📄 Can I use these designs for commercial purposes?

Yes! Our designs can be used for personal and small business use (such as selling finished physical products).

However:

  • You may not resell, share, or distribute the digital files
  • You may not upload or claim the designs as your own

For full details, please refer to our license terms included with your download.


🛠️ What if I have trouble with a file?

We’re here for you! If you experience any issues with downloading, opening, or using your files, simply reach out to us.

We’ll gladly assist you to make sure everything works smoothly.


💌 How can I contact you?

If you have any questions or need support, feel free to contact us anytime at hello@letscraft.store.

We aim to respond as quickly as possible and ensure you have the best crafting experience.


Still have questions?

We’re always happy to help — because at Let’s Craft Store, your creativity and satisfaction matter most.